This is to provide an idea of what the cover of the book will look like.
The is to initially laser print the cover in monochrome on white gloss board and perfect bound.
... insightful of both: the evolving regulatory environment for telecommunications, and the growing awareness of the needs and rights of consumers with disabilities ... a major contribution in recording the struggle of people with disabilities to equitable telecommunications access.From: "When the Tide Comes In: Towards Accessible Telecommunications for People with Disabilities in Australia", discussion paper commissioned by the Human Rights and Equal Opportunity Commission, William Jolley, June 2003
A turning-point in telecommunications policy for people with disabilities occurred in 1995, when various people with a disability made a successful complaint against Telstra to the Human Rights and Equal Opportunity Commission (HREOC). The outcome forced a major change of policy in telecommunications service delivery and benefited many who have disabilities.
This work explores the way current disability discrimination policies are challenging societal views and influencing telecommunications policy:
Michael Bourk is a lecturer and postgraduate scholar at the University of Canberra. In 1998, he graduated with a Masters of Arts by research in Communication with his thesis, Universal Service and People with Disabilities". Michael developed an interest in the quality of services for people with a disability through his work as a support worker with people with various physical and intellectual disabilities. Currently Michael is undertaking a PhD, Universal Service Obligations.
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Universal Service? |
Telecommunications Policy In Australia and People with Disabilities |
Michael J Bourk |